Nanna Jen’s Services provides professional, in-home pet care services designed for pets who need calm, familiar, and attentive care in their own environment.

Operating as a sole-operator service, all care is personally delivered by Jen — an award-recognized, fully insured, police-checked professional pet carer with 40+ years of animal experience and a background in nursing. This ensures continuity of care, consistency, and a high standard of safety and professionalism for every booking.

Pet Care Services

Services are tailored to each pet’s needs and may include:

In-home overnight pet care (15-hour, 18-hour and 24-hour support options)

Day stays and extended daytime care

Drop-in visits and welfare checks

Medication administration and health monitoring

Senior pet support and comfort care

Post-surgery and recovery assistance

Puppy care and routine support

Pet transport (pet taxi services)

Calm companionship for anxious or sensitive pets

Care is pet-focused only and does not include general house-sitting, dog walking programs, yard work, or household maintenance. Services are delivered strictly in line with the package booked and agreed Terms & Conditions.

Specialized Support Services

Nanna Jen’s Services also offers specialized support for pets with additional emotional or physical needs, including:

Gentle end-of-life and palliative support for pets

Emotional reassurance for anxious, traumatized, or senior animals

Calm presence care for pets who do not cope with kennels or frequent carer changes

Wedding Pet Chaperone services, ensuring pets are safely cared for, transported, and supported on wedding days

Holistic & Complementary Care (Optional Add-Ons)

Where appropriate and requested, complementary care options may be offered alongside standard pet care, such as:

Animal Reiki (Japanese & Tibetan traditions)

Gentle canine massage

Energy-based calming and relaxation techniques

Emotional support routines to assist stress reduction

These services are non-invasive and intended to support comfort and wellbeing, not replace veterinary care.

Products

Digital and physical pet-related products may be offered through the business website from time to time, including:

Gift vouchers

Pet care guides and educational resources

Memorial or remembrance items

Carefully selected pet enrichment or comfort products

Service Area & Values

Nanna Jen’s Services operates across the Moreton Bay, Sunshine Coast, Brisbane and surrounding regions, supporting hundreds of pets and families each year.

The business is known for its calm, respectful, trauma-aware approach, strong professional boundaries, and transparent communication. Families typically choose Nanna Jen’s Services when their pets require reliable, one-on-one care, emotional steadiness, and a trusted professional presence in their home.